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Privacy Policy

Last updated: 30 March 2026

At Bagalike, we take your privacy seriously. This policy explains how we handle your personal information when you shop with us.

1. Information We Collect

When you place an order or create an account, we collect your name, email address, phone number, and delivery address. We also collect information about your orders and browsing activity on our website to improve your experience.

2. How We Use Your Information

We use your information to process and deliver your orders, send order confirmation and status updates, respond to your enquiries, improve our products and services, and send you promotional offers if you have opted in. We do not sell your personal data to third parties.

3. Order Data

Order details including items purchased, delivery address, payment method, and contact information are stored securely in our database. Guest orders are stored with your contact information but are not linked to a user account. You may request deletion of your order data by contacting us.

4. Cookies

We use essential cookies to keep your cart active and maintain your login session. We do not use tracking cookies without your consent. You can disable cookies in your browser settings, though this may affect website functionality.

5. Data Security

Your data is stored on secure servers provided by Supabase, a trusted cloud platform. Passwords are hashed and never stored in plain text. Payment transactions are not processed through our servers — we accept Cash on Delivery only, so no card data is ever collected.

6. Third-Party Services

We use Google Analytics to understand website traffic and Meta Pixel for advertising measurement. These services may collect anonymised usage data. You can opt out of tracking by using browser extensions or your device privacy settings.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. To make a request, contact us at hello@bagalike.com or via WhatsApp. We will respond within 7 business days.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of the website after changes constitutes acceptance of the revised policy.